Uses and Disclosures of Your PHI

We may use and share your PHI for several reasons. Below are examples:

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Treatment - We may use and disclose your PHI to provide and assist in the treatment, medications, and services you receive. For example:

• Coordination of Care: Sharing your PHI with pharmacies, doctors, hospitals, or other health care providers to help them provide or coordinate your care, including the use of Health Information Exchanges.

• Treatment-Related Services: Contacting you with reminders to refill your medications or suggestions for alternative treatment options like generic medications.​

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Payment - We may use and share your PHI to obtain payment for the services we provide and for other payment-related activities. For example:

• Insurance and Payment: Sharing your PHI with an insurer, pharmacy benefit manager, or other health care payor to determine coverage and identify amounts owed.

• Billing: Contacting you regarding payments or balances due for prescriptions.

• Payment Purposes: Sharing your PHI with other health care providers, health plans, or HIPAA Covered Entities for their payment activities.

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Health Care Operations - We may use and share your PHI for activities necessary to conduct our health care business. For example:

• Quality and Customer Service: Using and sharing your PHI for quality assessments, improvement activities, customer service, resolving complaints, and evaluating the pharmacy workforce.

• Business Transactions: Transferring or receiving your PHI if we buy, move, or sell pharmacy locations.

• Health-Related Products and Services: Contacting you about health-related products and programs or informing you about services or programs offered by Advanced Rx Pharmacy of Tennessee, LLC, and its affiliates.

• Collaboration with Other Providers: Sharing your PHI with other HIPAA Covered Entities that have provided services to you for improving the quality and value of the health care services they provide or for their health care operations.

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Additional Uses and Disclosures of Your PHI

In certain circumstances, we may use or disclose your PHI without your explicit consent:

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Business Associates - We may allow access to your PHI to third-party service providers, known as business associates, who perform functions on our behalf, such as billing or consulting. These entities are legally and contractually obligated to safeguard your PHI.

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Workers' Compensation - Your PHI may be disclosed to comply with workers' compensation laws and similar programs providing benefits for work-related injuries or illnesses.

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Individuals Involved in Your Care or Payment - We may share your PHI with individuals involved in your care or payment, such as friends, family members, or personal representatives you designate. For example, providing prescription details to a caregiver on your behalf. For minors, we may release PHI to parents or legal guardians as permitted by law.

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Law Enforcement - We may release your PHI to law enforcement officials under certain conditions, such as in response to a court order, subpoena, or similar legal process.

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Legal Compliance - We will disclose your PHI when required by federal, state, or local law.

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Judicial and Administrative Proceedings - We may disclose your PHI in response to a court or administrative order, subpoena, discovery request, or other legal proceedings.

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Public Health and Safety - We may share your PHI for public health and safety purposes, such as:

• Preventing or controlling disease

• Reporting adverse reactions to medications

• Preventing or reducing a serious threat to anyone’s health or safety

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Health Oversight Activities - We may disclose your PHI to health oversight agencies for activities such as audits, investigations, inspections, licensure, disciplinary actions, and monitoring of health care systems and government programs.

 

Coroners, Medical Examiners, and Funeral Directors - We may share your PHI with coroners, medical examiners, or funeral directors to enable them to carry out their legal duties.

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Notification Purposes - We may use or disclose your PHI to notify or assist in notifying a family member, personal representative, or another person responsible for your care about your location, general condition, or death. This may include during disaster relief efforts.

 

Correctional Institutions - If you are an inmate or become incarcerated, we may disclose your PHI to the correctional institution or its agents to facilitate your health care, ensure your health and safety, and protect the health and safety of others.

 

Specialized Government Functions and Military - We may disclose your PHI to authorized federal officials for military, national security, or other specialized government functions. If you are a member of the armed forces, we may share your PHI as required by military command authorities or applicable law.

 

Our Responsibilities

We are required by law to maintain the privacy and security of your protected health information.

• We will notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

• We must follow the duties and privacy practices described in this notice and provide you with a copy of it.

• We will not use or share your information other than as described here unless you give us written permission. If you give us permission, you may change your mind at any time by notifying us in writing.

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Your Choices

In some instances, we will not share your PHI without prior written notice and approval from you, including:

• Using or disclosing your PHI for marketing purposes.

• Selling your PHI to third parties (except if we transfer a business to another health care provider that must comply with HIPAA).

• Sharing information regarding mental health treatment.

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We require your written consent before using or disclosing your PHI for any purposes not outlined in this Notice or permitted by law. You may withdraw your consent at any time by sending a written notice to Advanced Rx’s General Counsel. Your revocation will take effect upon receipt but will not affect any use or disclosure of your PHI that occurred before the revocation.

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Your Rights

Obtain a copy of the Notice: You have the right to a paper copy of our current Notice anytime. You can obtain one by contacting Advanced Rx’s General Counsel.

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Inspect and obtain a copy of your PHI: With few exceptions, you have the right to see and get a copy of the PHI we have about you. To inspect or get a copy of your PHI, send a written request to Advanced Rx Pharmacy of Tennessee, LLC, and its affiliated entities Privacy Office. You may also ask us to provide a copy of your PHI to someone else. We may charge a reasonable fee for this, as allowed by HIPAA and/or state law. We may deny your request in certain cases, but we will notify you in writing and inform you if you can request a review of the denial.

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Request a change: If you feel the PHI we have about you is incorrect or incomplete, you may ask us to amend it. For example, you can request a correction if your date of birth is incorrect. Send a written request to Advanced Rx’s General Counsel with a reason for the request. If we deny your request, we will explain why in writing.

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Request confidential communications: You have the right to request that we communicate with you in a specific way or at a specific location. For example, you may ask that we contact you only in writing at a particular address. Send a written request to Advanced Rx’s General Counsel stating how, where, or when you would like us to contact you. We will accommodate all reasonable requests.

Notification of breach: You have a right to know if there is a breach of your unsecured PHI, as defined by HIPAA.

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Written Requests

You can ask for more information about our privacy practices or submit written requests by contacting Advanced Rx’s General Counsel at: 

Advanced Rx Pharmacy of Tennessee, LLC 

Attn: General Counsel 

1400 Donelson Pike Suite A15 

Nashville, TN 37217

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Complaints: If you believe your privacy rights were violated, you can file a complaint with:

• Advanced Rx Pharmacy of Tennessee, LLC General Counsel

• Secretary of the U.S. Department of Health and Human Services

 

Submit all complaints in writing. We will not take any adverse action against you as a result of you filing a complaint.

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Changes to the Terms of This Notice

We may change the terms of this notice, and the changes will apply to all information we have about you and any future information we may obtain. The new notice will be available upon request, in our office, and on our website.

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Contact Information

If you have any questions about this notice, please contact: 

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Advanced Rx Pharmacy of Tennessee, LLC 

Attn: General Counsel 

1400 Donelson Pike Suite A15 

Nashville, TN 37217